Diagnosing performance issues

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Performance is a key factor in the success of any web portal. For Power Pages (formerly Power Apps Portals), diagnosing performance issues involves a combination of monitoring techniques, tools, design best practices, and data analysis. This guide will help you systematically identify and resolve performance problems in your Power Pages site.


Table of Contents

  1. Understanding Performance in Power Pages
  2. Common Causes of Performance Issues
  3. Tools for Diagnosing Performance
  4. Step-by-Step Diagnosis Process
  5. Key Performance Metrics
  6. Best Practices for Optimizing Performance
  7. Using Application Insights for Monitoring
  8. Summary
  9. Tags

1. Understanding Performance in Power Pages

Performance issues can impact page load time, user experience, form submissions, and data interactions. These issues can stem from:

  • Slow client-side rendering
  • Inefficient server-side processing
  • Heavy data queries from Dataverse
  • Improper use of web resources
  • Ineffective custom scripts or CSS

2. Common Causes of Performance Issues

Here are the top reasons for slow performance in Power Pages:

Issue AreaExample
Large Dataverse queriesRetrieving too many records at once
Heavy JavaScriptToo many scripts or unoptimized logic
CSS OverloadUnused or conflicting CSS files
Inefficient ImagesHigh-resolution, uncompressed images
IFrames and EmbedsToo many external widgets
Long page hierarchyDeep nested web pages
Overloaded formsMany fields and complex logic

3. Tools for Diagnosing Performance

Here are tools that help you analyze Power Pages performance:

1. Browser Developer Tools

  • Use Chrome DevTools or Edge DevTools
  • Check the Network tab to view resource load times
  • Use the Performance tab for timeline tracing

2. Application Insights

  • Set up in Azure
  • Tracks real-time usage, page load times, exceptions, and custom metrics

3. Power Pages Diagnostics Tool

  • Built-in diagnostics to check server-side issues
  • Accessible from the Portal Management App

4. Fiddler or Postman

  • For analyzing API calls or data transfer from Dataverse

4. Step-by-Step Diagnosis Process

Step 1: Define the Problem Clearly

  • Is the whole site slow?
  • Or just a single form/page?
  • Does it affect all users or only some?

Step 2: Use Browser Tools

  • Open DevTools → Reload the page
  • Check load time in the Network tab
  • Sort by “Time” to identify slow resources
  • Identify large files like images, scripts, and fonts

Step 3: Analyze Page Size

  • Keep total page size under 1MB
  • Reduce large JS/CSS files or combine where possible

Step 4: Test Dataverse Calls

  • Forms and Lists connected to Dataverse can cause slow loads
  • Check if views use too many columns, filters, or joins
  • Paginate lists to avoid loading all data

Step 5: Review Custom Code

  • Audit custom JavaScript or Liquid code
  • Look for DOM manipulation, large loops, or unnecessary API calls

Step 6: Check Application Insights

  • View page performance, exceptions, and dependencies
  • Set up dashboards to detect patterns in slowness

5. Key Performance Metrics

MetricDescriptionIdeal Range
Time to First Byte (TTFB)Time before the first response< 200ms
DOM Load TimeTime to render HTML< 1 second
Total Page LoadTime to fully load everything< 3 seconds
JS/CSS SizeTotal script and style size< 300KB
Image SizeEach image< 100KB

6. Best Practices for Optimizing Performance

Optimize Images

  • Use WebP or compressed JPEG/PNG
  • Lazy-load off-screen images

Minimize JavaScript and CSS

  • Remove unused scripts and styles
  • Use minified versions
  • Load scripts asynchronously where possible

Efficient Data Fetching

  • Use filters and pagination on Entity Lists
  • Avoid loading all records at once
  • Use Dataverse views strategically

Use Caching

  • Use Web Files for static content
  • Enable CDN for public files

Minimize IFrames

  • Each iframe adds a network call and increases load time
  • Only use when necessary

Reduce Plugins and External Scripts

  • Too many third-party scripts slow down performance
  • Evaluate the need for each

7. Using Application Insights for Monitoring

Application Insights provides deep insight into your portal’s behavior.

Key Areas to Monitor:

  • Failures: API or form errors
  • Performance: Page load times and dependencies
  • Live Metrics: Real-time data for active users
  • Custom Events: Track specific user actions

Example Queries (KQL):

  • Page View Load Times:
pageViews
| order by duration desc
| project name, duration, url
  • Exceptions Overview:
exceptions
| summarize count() by outerMessage, severityLevel

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