MB-210: Microsoft Dynamics 365 Sales Certification Overview
Exam Details
MB-210: Microsoft Dynamics 365 for Sales Functional Consultant is a certification exam that validates your skills in implementing and configuring Microsoft Dynamics 365 Sales solutions.
Key Information:
- Exam code: MB-210
- Skills measured: Sales functionality configuration, opportunity management, sales process implementation, and integration with other Dynamics 365 apps
- Prerequisites: None (but hands-on experience recommended)
- Exam format: Multiple-choice, case studies, drag-and-drop, etc.
- Number of questions: 40-60
- Duration: 120 minutes
- Passing score: 700 (on a scale of 1-1000)
- Exam price: $165 USD (prices may vary by country)
Exam Objectives
1. Configure Dynamics 365 Sales (35-40%)
- Configure system settings
- Configure product catalog
- Configure sales territories
- Implement goal management
- Configure and manage sales hierarchies
2. Manage leads and opportunities (25-30%)
- Configure lead management
- Implement opportunity management
- Configure and manage competitors
- Implement sales literature
3. Implement and manage order processing (15-20%)
- Configure quotes, orders, and invoices
- Implement and manage pricing
- Configure and manage contracts
4. Configure additional tools (15-20%)
- Implement and manage sales intelligence tools
- Configure and manage connected apps
- Implement Microsoft Relationship Sales solution
Preparation Resources
Official Microsoft Resources:
Recommended Study Materials:
- Microsoft Dynamics 365 Sales online documentation
- Hands-on practice with Dynamics 365 Sales environment
- Instructor-led training courses (available through Microsoft Learning Partners)
- Community forums and study groups
Certification Path
MB-210 is one of the exams required for the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification.