Introduction to MB-920: Finance and Operations Fundamentals
The MB-920: Microsoft Dynamics 365 Finance and Operations (F&O) Fundamentals exam is designed for individuals who want to demonstrate foundational knowledge of Dynamics 365 Finance, Supply Chain Management, and related ERP solutions. This certification is ideal for functional consultants, business analysts, finance professionals, and IT specialists working with enterprise resource planning (ERP) systems.
Exam Overview
- Exam Code: MB-920
- Exam Name: Microsoft Dynamics 365 Fundamentals (Finance and Operations Apps)
- Duration: 60 minutes
- Number of Questions: 40-60 (multiple-choice, drag-and-drop, case studies)
- Passing Score: 700/1000
- Cost: $99 USD (varies by region)
- Languages: English, Japanese, Spanish, and more
Who Should Take MB-920?
- ERP Consultants implementing Dynamics 365 F&O
- Finance & Accounting Professionals using Dynamics 365
- Supply Chain Managers overseeing inventory & procurement
- IT Professionals managing Dynamics 365 deployments
- Students & Career Switchers entering ERP/Finance roles
Exam Objectives & Key Topics (Detailed Breakdown)
1. Describe Dynamics 365 Finance and Operations Apps (25–30%)
This section covers the core modules in Dynamics 365 F&O and their business value.
A. Dynamics 365 Finance
- General Ledger (GL): Chart of accounts, journal entries, financial reporting
- Accounts Payable (AP): Vendor invoices, payment processing
- Accounts Receivable (AR): Customer invoices, collections
- Budgeting & Forecasting: Budget planning, cost control
- Fixed Assets: Depreciation, asset tracking
B. Dynamics 365 Supply Chain Management
- Inventory Management: Stock levels, warehouse management
- Procurement & Sourcing: Purchase orders, vendor contracts
- Product Information Management (PIM): Product variants, bills of materials (BOM)
- Sales & Marketing: Sales orders, pricing strategies
- Master Planning: Demand forecasting, production scheduling
C. Additional Modules
- Human Resources (HR): Payroll, benefits, employee management
- Project Management & Accounting: Project costing, time tracking
2. Understand Deployment & Cloud Architecture (15–20%)
This section tests knowledge of Dynamics 365 F&O cloud and deployment models.
A. Cloud vs. On-Premises
- SaaS (Software as a Service) benefits (automatic updates, scalability)
- On-premises vs. cloud ERP considerations
B. Lifecycle Services (LCS)
- Implementation & upgrade management
- Environment planning (Dev, Test, Production)
C. Licensing & Pricing Models
- Subscription-based licensing
- User vs. device-based licenses
3. Describe Integration Capabilities (15–20%)
Dynamics 365 F&O integrates with Power Platform, Azure, and other Microsoft tools.
A. Power Platform Integration
- Power Apps: Custom business apps
- Power Automate: Workflow automation
- Power BI: Financial & operational analytics
B. Azure Services
- Azure Data Lake for big data storage
- Azure Synapse Analytics for reporting
C. Common Data Service (CDS) / Dataverse
- Unified data model for Dynamics 365 apps
4. Reporting & Analytics (15–20%)
This section covers financial and operational reporting in Dynamics 365 F&O.
A. Built-in Financial Reports
- Balance sheets, income statements, cash flow reports
- Financial dimensions & segment reporting
B. Power BI Dashboards
- Real-time financial insights
- Custom visualizations
C. Excel Integration
- Exporting data to Excel for analysis
5. Security, Compliance, & Governance (15–20%)
Security is critical in finance and operations applications.
A. Role-Based Security
- Finance manager, inventory clerk, system admin roles
- Data-level security (restricting access to sensitive data)
B. Compliance Standards
- GDPR, SOX, IFRS compliance
- Audit trails & data encryption
C. Authentication & Access Control
- Azure Active Directory (AAD) integration
- Multi-factor authentication (MFA)
How to Prepare for MB-920?
1. Official Microsoft Learning Paths
- Free Microsoft Learn modules (MB-920 Learning Path)
2. Instructor-Led Training
- MB-920T00: Dynamics 365 Finance and Operations Fundamentals (Official Microsoft Course)
3. Hands-on Practice
- Dynamics 365 F&O Trial Environment (Free 30-day trial)
4. Practice Tests
- MeasureUp, Whizlabs, Udemy (Simulate exam conditions)
5. Study Groups & Forums
- Microsoft Tech Community, Reddit (r/Dynamics365)
Exam Day Tips
✔ Focus on financial modules (GL, AP, AR) and supply chain concepts
✔ Review Power Platform integration (Power BI, Power Automate)
✔ Flag difficult questions and return later
✔ Eliminate obviously wrong answers first