Tag: AI in Customer Service

MB-230: Dynamics 365 Customer Service Certification

Posted on April 19, 2025April 19, 2025 by Rishan Solutions

MB-230: Microsoft Dynamics 365 Customer Service Certification Overview The MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant exam validates your ability to configure and implement Dynamics 365 Customer Service solutions,….

Uncategorized

How to Use Chatbots for Customer Engagement

Posted on March 12, 2025March 12, 2025 by Rishan Solutions

Chatbots have become an essential tool for businesses looking to improve customer engagement. They are widely used across industries to provide quick support, deliver personalized experiences, and drive customer satisfaction…..