Tag: Case Assignment

Queues and Routing Rules

Posted on April 21, 2025April 21, 2025 by Rishan Solutions

In modern business environments where speed, accuracy, and personalization define customer experience, queues and routing rules play a critical role. Whether you’re managing customer support tickets, incoming sales leads, or….

Dynamics365

Case Management

Posted on April 21, 2025April 21, 2025 by Rishan Solutions

In an increasingly complex business and service environment, the need for effective problem-solving, customer support, and issue tracking is more critical than ever. Whether you’re in healthcare, social work, IT,….