Tag: CRM change management

Migrating from Legacy CRM to Dynamics 365

Posted on April 30, 2025April 30, 2025 by Rishan Solutions

In today’s fast-paced digital landscape, businesses must continuously evolve to stay competitive. A critical area of transformation is customer relationship management (CRM). Many organizations still rely on legacy CRM systems….

Dynamics365

Building a Governance Model for CRM

Posted on April 19, 2025April 19, 2025 by Rishan Solutions

A Governance Model for CRM (Customer Relationship Management) is essential for organizations to ensure their CRM systems, like Microsoft Dynamics 365 or Salesforce, are being used effectively, securely, and in….