Building a Governance Model for CRM
A Governance Model for CRM (Customer Relationship Management) is essential for organizations to ensure their CRM systems, like Microsoft Dynamics 365 or Salesforce, are being used effectively, securely, and in….
Tag: CRM testing
CRM Modernization Project Plan
Customer Relationship Management (CRM) systems have become an integral part of any business, offering invaluable tools for managing customer interactions, improving sales, marketing, and customer service. However, as businesses evolve,….
Using Test Plans in Azure DevOps for Dynamics
In any Dynamics 365 project, quality assurance is a cornerstone of successful deployments and stable environments. With frequent updates, customizations, and integrations, it’s crucial to have a structured and traceable….
Regression Testing After Solution Deployment
In the fast-paced world of Dynamics 365 and the Power Platform, updates and customizations are frequent. Each deployment—whether it involves adding new entities, modifying business rules, or updating plugins—carries a….
Automated UI Testing Using EasyRepro
1. Introduction to EasyRepro for Dynamics 365 Testing What is EasyRepro? EasyRepro is an open-source test automation framework specifically designed for Microsoft Dynamics 365 applications. Developed by Microsoft engineers, it….