External Sharing of Surveys
Introduction In today’s data-driven world, gathering customer feedback, conducting market research, and collecting opinions from stakeholders is a key part of business operations. Surveys are one of the most effective….
Tag: Customer Feedback
Mapping Survey Responses to Records
Introduction Surveys are an invaluable tool for gathering feedback, collecting data, and improving business processes. With digital transformation advancing, businesses are increasingly integrating survey platforms with their customer relationship management….
Branching Logic in Customer Voice
Introduction In today’s competitive market, understanding customer preferences and experiences is essential for driving business success. Businesses are increasingly relying on feedback from customers to shape their products, services, and….
Building and Embedding Surveys
Introduction Surveys have become an essential tool for gathering feedback, collecting data, and making informed decisions across various industries. Whether for market research, customer satisfaction, employee engagement, or product feedback,….
Dynamics 365 Customer Voice Overview
Introduction In today’s competitive business environment, understanding customer needs and expectations is crucial for organizations aiming to maintain a competitive edge. To foster strong customer relationships, businesses need to gather,….
Conversation Intelligence
Introduction In today’s fast-paced business environment, effective communication is more critical than ever. Companies rely on conversations—whether with customers, employees, or partners—to drive sales, improve customer service, and enhance collaboration…..
Customer Service Insights
In today’s hyper-competitive business landscape, providing excellent customer service is essential to retaining customers and staying ahead of competitors. Companies that can deliver exceptional service are more likely to build….
AppSource Submission Process
The Microsoft AppSource is an online marketplace where businesses and developers can discover, acquire, and deploy software applications that extend the functionality of Microsoft products such as Dynamics 365, Power….
Customer Voice + Power Automate Surveys
In today’s highly competitive market, understanding and responding to customer feedback is crucial for businesses seeking to enhance their products, services, and overall customer experience. Companies that fail to act….
Retail loyalty program portal
A Retail Loyalty Program Portal built using Power Pages can help retail businesses engage with customers, reward their loyalty, and offer personalized experiences. Such a portal can provide an easy….