Auto-categorizing records using AI Builder
AI Builder, a powerful feature in Microsoft Power Platform, allows you to introduce machine learning-based automation into your business processes. In a Power Pages scenario, you can use AI Builder….
Tag: customer support portal
Escalation workflow via portal triggers
An escalation workflow is essential in scenarios where user-submitted issues, requests, or tickets need to be elevated to higher support tiers or management, based on criteria such as priority, status,….
Customer support and ticketing portal
A Customer Support and Ticketing Portal built on Power Pages provides a platform for customers to submit support tickets, track the status of their requests, communicate with support agents, and….