Suggested Knowledge Articles
In the digital age, access to timely and accurate information is crucial for businesses to function effectively. One of the tools that has significantly improved information accessibility is the Suggested….
Tag: self-service
Intelligent Bot Routing Based on Customer Tier
As organizations scale their operations and customer base, the need for efficient, yet personalized support becomes increasingly important. One of the most innovative developments in this area is intelligent bot….
Integrating Power Virtual Agents
You can enhance your Power Pages portal by embedding Power Virtual Agents (chatbots) to guide users, handle FAQs, or assist with tasks like form filling and support. Use Cases Steps….
Customer support and ticketing portal
A Customer Support and Ticketing Portal built on Power Pages provides a platform for customers to submit support tickets, track the status of their requests, communicate with support agents, and….