Tag: Unified Routing

Unified Routing

Posted on April 21, 2025April 21, 2025 by Rishan Solutions

In today’s fast-paced, customer-driven market, businesses are expected to provide seamless, efficient, and personalized services across various channels. One of the critical elements in delivering these experiences is unified routing—a….

Dynamics365

Intelligent Routing in Omnichannel

Posted on April 19, 2025April 19, 2025 by Rishan Solutions

Intelligent Routing in Omnichannel for Dynamics 365: Enhancing Customer Service with AI In today’s hyperconnected world, customer expectations are higher than ever. They want fast, accurate, and personalized service—delivered seamlessly….